FAQFAQ

 Frequently Asked Questions – Melissa Creates Beauty

 

1. Where is your salon located?

 

Melissa Creates Beauty is located inside Robyn Michelle Salon – Stoneybrook West, at:

📍 15502 #415 Stoneybrook West Parkway, Winter Garden, FL.

 

We’re a luxury salon in Winter Garden, convenient for guests from Windermere, Horizon West, and surrounding Orlando areas. Free parking is available.

 

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2. How do I book a hair appointment?

 

You can book online anytime through our booking system or call/text the salon. Online booking is the easiest way to secure your appointment at our Winter Garden salon.

 

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3. Do you accept walk-ins?

 

We are an appointment-only salon so every guest receives one-on-one, customized attention.

 

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4. What types of hair extensions do you offer?

 

Melissa is Harper Ellis Certified 

 

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5. How do I choose the right extension method?

 

Every client’s hair is unique. We recommend starting with an extension consultation in Winter Garden where Melissa will color-match, assess your hair, and recommend the best method for your lifestyle and goals.

 

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6. Do you require consultations for extensions?

 

Yes. A consultation is required before booking any extension service to ensure the perfect fit, and color match. 

 

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7. What professional hair products do you use?

 

We use Oribe luxury haircare and styling products along with Harper Ellis professional extensions. These brands are known for their performance, luxury ingredients, and long-lasting results.

 

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8. What is your salon cancellation policy?

 

We kindly ask for 48 hours’ notice to cancel or reschedule. No-shows and last-minute cancellations may result in a service fee. This policy protects our stylists’ time and ensures appointments remain available for other guests.

 

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9. Do you offer hair color services?

 

Yes! We specialize in balayage, highlights, gloss treatments, and custom hair color. Whether you want a subtle refresh or a complete transformation, Melissa creates personalized color that looks modern, dimensional, and healthy.

 

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10. Are new clients welcome?

 

Absolutely! We love welcoming new guests to our Winter Garden salon.